Terms and Conditions
Booking Policy for Naturopathic Services
Appointment Scheduling:
- Appointments can be scheduled via email, or our online booking system.
- Please arrive on time for your scheduled online appointment. If you are running late, contact us as soon as possible. Late arrival may result in a shorter consultation
- Cancellation and Rescheduling:
- We understand that unexpected events can occur. If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice.
- Late cancellations (less than 24 hours) or no-shows may be subject to a cancellation fee.
- Consultation Fees:
- Consultation fees are due at the time of booking. We accept credit/debit cards, and other specified payment methods.
- Insurance and Payment:
- We may accept insurance plans. It is the client's responsibility to verify coverage and ensure all necessary paperwork is submitted.
- Any fees not covered by insurance are the client's responsibility and must be paid at the time of service.
- Confidentiality:
- All client information is kept strictly confidential in accordance with applicable laws and ethical standards.
- Treatment Plans:
- Naturopathic treatments often involve multiple sessions and a personalised treatment plan. Your naturopath will discuss the recommended plan with you during your initial consultatio n.
- Arrival
- Please arrive online on time for your appointment.
- Feedback and Concerns:
- We value your feedback. If you have any concerns or suggestions, please feel free to share them with us
- Informed Consent:
- By scheduling an appointment, you acknowledge that you have read and agree to our booking policy
